Shipping Policy

  • Dates for delivery are estimates only and are not guaranteed.
  • Delivery is also subject to any matter beyond our reasonable control.
  • If for any reason payment in full is not made, we may withhold or suspend delivery of the products.

Refund Policy

We are confident that you will be satisfied with the products you have ordered. As a result, except as set forth herein, we offer you a full refund of the price you have paid for the products if you are dissatisfied.

In order to qualify for a refund, you must provide us all the information we ask for, and comply with all other terms specified on this website for such purpose.

  • Hassle-free exchange and returns within 30 days, simply return the items to us in their original condition and packaging within 30 days of receipt.
  • Couriers will be arranged upon return of goods by Munchtime.
  • All claims for items damaged or incorrectly delivered must be reported within 48 business hours of the customer receiving (excluding weekends and holidays).
  • To claim your refund under this guarantee, please contact us in our message tab.

Cancellation / Return / Exchange Policy

The provision of products and services is subject to availability.

  • If products are out of stock, we will inform you as soon as possible.
  • You will be given the option of waiting until the products are in stock, a substitution item or of canceling your order.
  • We are able to process cancellation requests via message portal.
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