Cancellation: You may cancel your subscription by sending an email to the info@subscriptionbay.co.za website at any time. This does not initiate any kind of refund if you fail to cancel before the renewal date.

Your subscription is continuous until you cancel and, if you cancel your membership before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period.

By Edu-Fun Box stating you can cancel at anytime this directly refers to the renewal and not your commitment term.

Any discounts or free trial boxes given on the first month of a new subscription are applied on the assumption you stay subscribed for the entire initial commitment period. If you request to cancel before the end of the initial commitment you no longer qualify for any discount or free trial on any boxes and must pay a cancellation fee of the one month rate for any box you received a discount or free trial.

Edu-Fun Box store does not offer a free trial or discount unless stated. You can only cancel after the first box if you select a month to month subscription. A 6 Month or 12 month subscription is different and you have agreed to stay for the entire subscription period. This policy protects the company from abuse of our discount or free trial systems given to new members who want to join up on a new subscription. If you agree to a 6 month or 12 month subscription you need to stay for the full commitment period. Normal month to month subscriptions can be cancelled at any point.

Edu-Fun Box store discounts or free trials are one per household.

Edu-Fun Box store is a subscription service, by signing up you agree it is your responsibility to cancel your own subscription by emailing your request to info@subscriptionbay.co.za. The Company does not accept responsibility to cancel your account on your behalf without written consent.  It is up to the customer alone to request cancellation of the subscription. Cancellations must be completed before the next renewal date. Your subscription will renew on the 1st day of each month that you signed up after your commitment period ends.

You must cancel your subscription 24 hours before the renewal date. IF YOU DO NOT CANCEL PRIOR TO THE RENEWAL DATE OF A CALENDAR MONTH, YOU WILL BE CHARGED FOR THAT MONTH’S SERVICE AND YOU WILL RECEIVE A Edu-Fun Box Subscription.  All cancellation requests received after the renewal date of a calendar month will apply to the following calendar month.

Billing & Payments : You will automatically be charged each month for your ongoing subscription. If you have committed to a subscription period lasting longer than one month (e.g., a six month plan, a twelve month plan), you will automatically be charged each month during that subscription period, even if you have set your subscription or membership to cancel prior to the end of that subscription period. Further, unless you cancel your subscription or membership prior to the end of your then-current subscription period, at the end of that period, your subscription will automatically be renewed for an additional subscription period of the same amount of time.

Prepaid credit / debit cards are not accepted.

For your convenience and continuous subscription benefits as a member, if your payment method reaches its expiration date, you do not edit your credit card information and you have an ongoing subscription, you authorise us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your membership should you wish to discontinue your monthly purchase of Products.

Return / Refund Policy: All sales and subscriptions made on the Edu-Fun Box store via the Subscriptionbay site are considered final. The Company has a return policy in line with the consumer act, if there is a problem or defect with any product delivered by Edu-Fun Box we will do our utmost to rectify the problem. Products must be returned unopened, unused and intact. If the products have been opened/used we will not accept a return or offer any refund, by subscribing you agree to these terms. Please refer to our General Enquiries, or you can contact customer service using info@subscriptionbay.co.za. It would be the customers responsibility to cancel the subscription when they want.  

Correspondence: We send e-mail correspondence and newsletters following orders and registration by members. You can opt out of these at anytime.

Pricing/Errors: Product prices and product availability are subject to change without notice. We may cancel any offer and reserve the right to correct errors, including after an order has been submitted, whether or not your credit/debit card has been charged. If your credit/debit card has already been charged and your order is cancelled, the Company will issue a refund to your credit/debit card account in the amount of the charge. You accept that your subscription being ‘auto renewed’ on the date advised at sign up is not considered an error liable for refund.

Order Acceptance/Confirmation: We reserve the right at any time after receipt of your order to accept or decline your order. The Company reserves the right to decline sales to any party.

Warranty: You are responsible for deciding if the products you receive are suitable for your consumption (including allergies, choking, and all other hazards). You agree that the sole solution for any damage arising from using our products will be credited towards your next subscription as decided by Edu-Fun Box. We will not offer any compensation under any circumstance.